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FAQ’s

What ingredients are used in your hair products?

Our hair products are crafted using natural and organic ingredients, such as rosemary essential oil, castor oil, MCT oil, and Vitamin E oil. We avoid synthetic chemicals and harsh additives to ensure safe and effective care for your hair. Please check the full ingredient list on each product page for details.

How do I use the hair oils and treatments?

For best results, apply the hair oil or treatment directly to your scalp and hair. Massage gently to ensure even distribution, then style as desired. Always perform a patch test before use to ensure no allergic reactions. Detailed usage instructions can be found on the product label and our website.

What if I had an allergic reaction to your product?

Please read the ingredient list carefully, as some individuals may be allergic to the natural ingredients used in our products. If you experience any allergic reaction, discontinue use immediately. To avoid potential sensitivities, we strongly recommend performing a patch test before full application. Holy Temple Hair & Body Care cannot be held responsible for allergic reactions.

Why is the color slightly different from the product I just ordered to the one I already have?

We use 100% natural and organic ingredients with no chemicals at ALL. Due to the nature of the ingredients, the consistency and scent may differ slightly from batch to batch.

How do I place an order on your online store?

Shopping on our website is simple! Browse our products, add your selections to the cart, and proceed to checkout. Enter your shipping and payment details to complete your order. If you experience any issues, feel free to reach out to our customer service team for assistance.

 

What is your return and refund policy?

Due to the personal nature of our products, returns are only accepted for unopened and unused items within 7 days of delivery. Refunds are not provided for opened products or allergic reactions. If your product arrives damaged or defective, please contact us within 48 hours with proof of purchase and photos for resolution.

How can I reach customer service?

You can contact our customer service team via email at info@holytemplehb.com.  Our team is available Monday – Friday from 8 am to 5 pm CST to assist you with any questions or concerns.

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